Held on 18 June 2026 at The Cambridge Belfry, Cambourne, Cambridge.
Written By Sam Kirtikar
At The Mortgage Broker our mortgage & protection advisers support customers across the UK, from the South Coast to Scotland. That national reach is a real strength but it also comes with its challenges. Remote and hybrid working is now the norm, and this always makes it more difficult to galvanise team spirit and strong working culture and a close knit team. Fortunately, we have a fantastic team, and these events play a really important part, not only for crucial industry and criteria knowledge, but bringing the TMB team together.
Our TMB Summer Event on 18 June 2026 was designed to do exactly that and what a fantastic event it was. Thank you to Katy Crinnion and Jodi Spreadbury for their efforts in bringing it together. Thank you to Co-op for Intermediaries and Coventry for Intermediaries who were our headline sponsor for the event.
The day brought our UK wide team together with lender and protection partners for a full day of learning, collaboration, company updates and practical market insight. It was not just about regulatory CPD which we have to do for our continued professional development, but more about staying closer to the market our customers are living in and learning further solutions to support their every day challenges.
Mortgage customers are still facing a fast moving landscape and unpredictability. Rates, affordability, lender criteria, income assessment, buy-to-let rules, protection needs and property types can all change how a case is reviewed and for our advisers, staying informed is not optional. It is part of delivering clear, careful and relevant guidance to every set of bespoke circumstances our customers are facing.
The TMB Summer Event gave our advisers time with lenders, protection specialists and each other – though sadly pictures from the Karaoke in the evening have not made the gallery. This really matters though, because good guidance and real advice is built on real knowledge, strong working relationships and a culture of continuous learning from each other.
"Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them."— Steve Jobs
Need clear mortgage guidance?
Whether you are buying, remortgaging, reviewing a buy-to-let position or thinking about protection, our advisers can help you understand your next steps.
What happened on the day?
The event was held in the College Suite at The Cambridge Belfry in Cambourne, Cambridge.
The agenda was structured around three clear parts:
- Our adviser team came together from across the UK for a full day of learning and development.
- The morning focused on company strategy, year-to-date performance, future technology, innovation, later life lending, and protection.
- The afternoon moved into an expo-style lender roadshow, giving advisers direct access to lender and protection partner updates.
- Sessions covered purchase, remortgage, buy to let, specialist residential, later life lending and protection.
- The day reinforced why lender relationships are so important in an ever-changing mortgage market.
The day opened with Sam’s presentation covering the direction of the business, performance so far this year and the next phase of TMB’s technology and innovation plans.
Steven Seal, our strategic adviser, spoke about the experience and perspective he brings to the business. Paul Smith presented on Later Life Lending, an area where customer needs must be handled carefully and with the right level of expertise. The Mortgage Broker are now part of the Equity Release Council.
Matthew Cotter also presented on protection, including the new protection presenter and the importance of making protection part of the wider customer conversation.
Why lender learning matters in today’s mortgage market and why relationships are so important.
A customer might see a rate online, play with a mortgage calculator or looking at their banking app… but the rates being seen are only one part of the picture and the mortgage market and the solutions it has to offer can be very difficult to read from the outside.
We have a wide selection of Lenders and they don’t all look at affordability, income type, credit history, property type, deposit, loan size, rental income, background commitments and the reason for borrowing – all in the same way. Then you throw in self-employed customers, limited company directors, portfolio landlords and customers with more complex income and you quickly understand that lender criteria can make a significant difference depending on the circumstances.
That is why direct lender engagement is so valuable and when our advisers speak directly with business development managers, national account managers and specialist lender teams, they can better understand what is changing, where criteria may be more flexible and what lenders are focusing on in practice.
This does not guarantee any mortgage outcome but it certainly helps understand the picture and allows for sensible and focused understanding, rather than a simple digital decision. Every case is assessed on its own facts and against lender criteria of course, but it does help our advisers stay informed, ask better questions and guide customers through the process with more clarity.
Lender and protection partner highlights
The afternoon created a strong roadshow environment. Advisers could move between lender stands, ask questions, discuss criteria and learn directly from the people supporting brokers in the field.
Co-op for Intermediaries and Coventry for Intermediaries
Co-op for Intermediaries and Coventry for Intermediaries were our headline sponsor for the event.
A special thank you goes to our headline sponsors, Co-op for Intermediaries and Coventry for Intermediaries, for supporting the TMB Summer Event 2026. Their session gave our advisers a valuable update on how both brands are operating, the differences between the two propositions and how that insight can support better conversations with customers in a changing mortgage market. We were pleased to welcome Mark Wheatley, our Business Development Manager, and Ben Williams, Corporate Account Manager, who shared their time, knowledge and practical lender insight with the team. Strong lender relationships matter, and their support helped make the day a real success for our advisers, our wider team and ultimately the customers we support across the UK.
Video caption: Jodi Spreadbury interview with Mark Wheatley, our Business Development Manager at Coventry for Intermediaries.
Foundation Home Loans
Foundation Home Loans joined us at the event to talk through specialist lending across buy to let and residential mortgages.
Keith Jones, National Account Manager, and Ginny English, our Regional Account Manager, supported the session. The focus was on specialist mortgage areas where customer circumstances may not always fit a standard high street lender route.
This is important for a UK-wide broker because many customers have more detailed situations. They may be self-employed, have changing income, own investment property, have complex property requirements or need a lender that can consider the wider picture.
Paragon Bank
Paragon joined us to discuss the buy-to-let market and how landlords continue to need clear, informed support.
Sam Debenham, our Regional Manager for Paragon, spoke about Paragon’s position in buy to let and the way more bespoke cases may be reviewed. This was valuable for advisers working with landlords whose circumstances do not always fit a simple route.
Buy to let remains an area where detail matters. Portfolio size, property type, rental coverage, tax position, experience and long-term plans can all shape what a customer may need to consider.
Video caption: Clare Peckham interview with Sam Debenham from Paragon.
Reviewing a buy-to-let mortgage?
Buy-to-let cases can be more detailed than they first appear. Rental income, ownership structure, portfolio size and lender criteria can all matter.
Learn more about buy to let mortgages
OSB Group, Precise and Rely
OSB Group were represented by Jonathan Mann, Key Relationship Manager, and Kate Welland, Business Development Manager.
The discussion covered Precise, which focuses on specialist residential lending, and Rely, the buy-to-let brand supporting landlords across a range of buy-to-let needs.
This was a strong session for advisers dealing with cases involving self-employed income, adverse credit history, complex circumstances and buy-to-let structures.
Specialist lending is not about forcing a case through. It is about understanding criteria clearly, gathering the right information and knowing which lenders may be willing to assess certain customer circumstances.
Video caption: Kevin Blount interviewing Kate Welland, our BDM from Kent Reliance for Intermediaries & Precise Mortgages.
Guardian
Protection is a key part of a responsible mortgage conversation and for any clients in general. Guardian joined us for a protection session with Joanna Connaughton. A mortgage is often one of the largest financial commitments a customer will take on. It is therefore important that customers understand the types of protection that may be available and how these may support wider financial resilience.
As with mortgages, every protection need is personal. Health, income, family situation, budget and existing cover can all matter. The role of the adviser is to help the customer understand the conversation clearly and make an informed decision.
Video caption: Matthew Cotter had a quick 30 seconds with Joanna from Guardian.
Have you reviewed your protection?
Protection can be an important part of planning around a mortgage. Our advisers can talk you through the areas to consider, without pressure.
Chorley Building Society
Chorley Building Society were represented by Shane Dye, Senior Business Development Manager.
Building society relationships are valuable because they often bring a different lens to the market. For some cases, the discussion is not only about price and it is also about criteria, service, property type and how a lender assesses the detail of an application.
For advisers, having time with a building society partner helps strengthen understanding of where certain customer profiles may need more considered lender assessment.
Video caption: Katy Crinnion was joined by Shane for a quick fire few questions.
Kensington Mortgages
Kensington Mortgages were represented by Nick George, BDM.
Kensington are well known in the specialist mortgage market and we have plenty of experience in working with them throughout our team. Their presence gave advisers another opportunity to discuss cases that may involve more detailed income, self-employment, contractor status, credit history or other areas where lender criteria can be more nuanced. Kensington provide a wealth of solutions for those more adverse clients.
Landbay
Landbay were represented by Simone Ferreira, BDM.
Landbay’s focus on buy-to-let lending gave our advisers further insight into the landlord market. The video discussion also highlighted the value of human underwriting and flexible thinking in specialist buy to let.
For landlords, the market can be more complex than it was several years ago. Interest coverage, portfolio position, limited company structures, property type and long-term investment aims can all shape the conversation.
Video caption: Leanne Sergeant interview with Simone Ferreira from Landbay.
Metro Bank
Metro Bank were represented by the forever happy, Joel Hopwood, Business Development Manager.
The Metro Bank discussion gave advisers the chance to hear more about the lender’s approach, service and broker support.
For a UK-wide adviser team, having direct relationships with BDMs and account managers helps keep communication clear. It also gives advisers a better route to understand criteria, documentation and how to position a case correctly before submission.
Video caption: Rob McCraw, right the way down from Edinburgh has a few moments with Joel Hopwood from Metro Bank.
Together
Together were represented by Katie Wilshire Garrett.
Together’s presence supported discussions around specialist lending, property finance and cases where the borrower or property does not always fit a standard route.
This kind of lender insight helps advisers understand when a case may need more specialist attention. It also reinforces why it is important to gather the right information early, so customers get clearer guidance from the start.
The Mortgage Lender and Bluestone
Nicola Clarke represented The Mortgage Lender and Bluestone Mortgages.
Both brands sit in important areas of the specialist mortgage conversation. Customers may have real-life income patterns, historic credit issues, complex employment or circumstances that need a lender prepared to review more than a simple headline profile.
These discussions are useful for advisers because specialist cases require care. A good outcome starts with understanding the facts, explaining options clearly and ensuring the customer is matched with a route that can be assessed properly.
Video caption: Craig Leigh asked Nicola Clarke, a few quick fire questions.
West One
West One were represented by Kayleigh Tuvey, Regional Account Manager.
The West One discussions on the day added further specialist lender insight, including how individual cases can be assessed and where the lender’s product range may support different customer needs.
For advisers, this type of direct access is valuable. It supports better questions, more accurate preparation and a clearer understanding of which lenders may be worth exploring for different customer profiles.
Video caption: Sarah Mascot interview with Kayleigh Tuvey from West One. Add interviewer name before publishing.
What this means for our customers
Customers do not need to know every lender policy or criteria change, that is why we are here. However, customers do need to know that their adviser is informed, supported and connected to the wider market. Events like the TMB Summer Event help us do that and this day helped our advisers stay closer to lender appetite, product areas, criteria conversations and protection developments. It also helped the team share what they are seeing with real customers across the UK.
That matters whether you are:
- Buying your first home.
- Moving home.
- Remortgaging.
- Reviewing a buy-to-let mortgage.
- Looking at portfolio landlord options.
- Self-employed or a limited company director.
- Exploring specialist lending because your case is more detailed.
- Thinking about protection alongside your mortgage.
No two customers are the same. That is why we keep learning, keep asking questions and keep working closely with lender and protection partners.
Looking to review your mortgage options?
At The Mortgage Broker, our FCA-regulated advisers work with a wide range of lenders and products across the UK. We can help you understand the next steps based on your circumstances.
Thank you to Jodi Spreadbury and Katy Crinnion for organising and running the event, to every lender and protection partner who joined us, and to the TMB team for making the day such a success.
Another fantastic event, and a valuable day for our people, our partners and the customers we support across the UK.
FAQs
Why does The Mortgage Broker run Lender events?
We run lender events to keep our advisers informed about criteria, product areas, service updates and market changes. This helps our advisers give clearer guidance to customers, without relying only on published criteria or generic information.
What areas did the TMB Summer Event cover?
The event covered company strategy, technology, innovation, later life lending, protection, purchase, remortgage, buy to let, specialist residential lending and lender criteria updates.
Does meeting lenders mean a customer will be accepted?
No. Every mortgage application is assessed by the lender against its own criteria. Direct lender engagement helps our advisers stay informed, but it does not guarantee an outcome.
Can The Mortgage Broker help with more complex mortgage cases?
Yes, our advisers regularly support customers with a wide range of circumstances, including self-employed income, limited company directors, landlords, remortgage customers and customers who may need specialist lender consideration. The right route depends on the detail of the case.















