Areas of knowledge:
General Insurance
Home Insurance
Landlord and Let Property Insurance
Tailored Client Advice
Customer Service & Retention
Awards / Nominations: The British Mortgage Awards, Finalist: General Insurance Broker 2019
The British Mortgage Awards, Finalist: General Insurance Broker 2021
Professional Bio: Kay has been part of the financial services industry since 2008 and has specialised in general insurance since 2010. With over 16 years of experience, she brings a wealth of knowledge and a client-first approach to every conversation.
Whether it’s home insurance, landlord cover, or tailored protection for let properties, Kay is passionate about helping clients safeguard what matters most. Her background in telesales laid the foundation for her excellent communication skills, and she prides herself on delivering honest, reliable advice that clients can trust.
Kay works with a wide range of clients, from first-time buyers to seasoned landlords, ensuring they feel confident and well-informed when choosing the right insurance solutions.
Personal Information: I live with my husband Ash and our Maltese puppy Prince. I have worked in the financial services industry since 2008. I have worked as a general insurance specialist since 2010. Prior to that I worked for a home improvements company for 10 years. Outside of work I enjoy spending time with family and friends, going on long walks to try and stay fit!
Something not everyone knows about me: I rarely say no to something sweet. I have a huge, sweet tooth.
If I won the Euro millions lottery I would: Buy a few properties and travel around the world. I would also help family, friends and give to charity.
First Full time job: Telesales agent for a double-glazing company.
I love my job because: I love helping clients and putting their needs first. I get great job satisfaction knowing I’ve advised our clients on the appropriate general insurance products and offered the very best service for our clients.
Likes: I love shopping, going on long walks and spending time with family and friends.
Dislikes: I don’t like clutter or gardening.
Favourite destination: USA
Favourite food: I love pizza.
My ultimate 4 dinner party guests would be:
Michael Jackson
Whitney Houston
Jim Carey
Liam Neeson