Mortgage Administrator Jobs
Looking for an office based, hybrid or remote Mortgage Administrator role? Join The Mortgage Broker: a 5-star-rated, award-winning team with 2,500+ Trustpilot reviews. You will keep mortgage cases moving from application to completion, support advisers and clients, and make sure nothing slips. Full-time or part-time, permanent. Office-based.
Quick facts
- Role: Mortgage Administrator (mortgage admin)
- Location: Office – Wyboston Lakes, near St Neots
- Type: Full-time or part-time, permanent
- Reports to: Sales Manager
- Why here: Trusted brand, human service, fast processes and supportive team
Join The Mortgage Broker Today
The Mortgage Broker is an award winning and UK wide trusted advice service.
Mortgage Admin Roles Available
Market Leading Brand
Grow Your Future
Why join The Mortgage Broker
A market leading broker with a head office located at Wyboston Lakes. We welcome experienced staff, full time and part time, or those looking to get into mortgages. Work for a great team and benefit from support and exposure in a leading UK mortgage advice service.
- Trust & proof: 5-star reputation with 2,500+ reviews; long-standing UK brokerage.
- Process excellence: We support clients from AIP to completion, you are the operational backbone.
- People first: Clear progression paths, coaching and a culture.
- On site Gym Membership and great location to work
Join a mortgage admin team that actually moves the needle. At The Mortgage Broker you will handle real cases for clients across the UK during a really important time in their lives. You will be coordinating documents, updates and requirements across 130+ lenders, solicitors and conveyancers. You will ensure all requirements are up to speed and details are correct, pre-empting issues before they escalate and maintain clear, confident communication with customers at one of the most stressful time in their lives. It’s fast, structured, and human; exactly how great mortgage administration should be.
The perfect stepping stone to becoming a mortgage broker.
If your goal is to become a top mortgage adviser, this role is the smartest first move. As a mortgage administrator, you will learn exactly what lenders require by packaging and underwriting expectations to timescales, see common pitfalls and learn how to keep a case on track. You will see end to end journeys, build relationships with key decision-makers, and develop the judgement brokers rely on to deliver smooth, timely completions. Master the detail here, and you’ll step into broking with real world experience, lender fluency and the operational discipline that separates average advisers from trusted experts.
Looking for Mortgage Admin Jobs?
“Our Broker Support function is critical to maintaining a 5 star reputation. Our team is very close and supporting our Mortgage Brokers with top class quality is of paramount importance. The mortgage administration team get the mortgages over the line and not only remove the solicitor headaches, but actually carry on supporting our customers throughout the mortgage journey and beyond”
Sam Kirtikar, CEO.
What you will bring
Experience: Mortgage administration or financial services (preferred, not essential).
Skills: Immaculate organisation, attention to detail, calm and professional communication.
Mindset: Proactive and solutions-led, “one step ahead”.
Teamwork: Collaboration and enjoyment of being part of a team.
Tools: Comfortable with CRM systems and handling sensitive data.
The role: what you will do (mortgage admin)
Application management: Prepare, package and submit applications; keep documentation complete and accurate.
Client support: Maintain clear, proactive updates that build confidence and reduce chasers.
Lender & solicitor liaison: Coordinate requirements, chase outstanding items, problem solve issues early.
Compliance & CRM: Keep immaculate CRM notes, meet FCA/MAB standards, follow internal QA steps.
Teamwork: Partner with advisers and case handlers to deliver smooth, on time completions.
FAQs Mortgage Administration Jobs
Preferably, yes but not a deal breaker. Strong financial services admin and great organisation can also fiit and we do provide structured onboarding to get you productive fast, as well as an education in Mortgage Admin.
Yes. Preferably. This is an office based role at Wyboston Lakes (near St Neots). Collaboration and speed matter to our client journey and working closely together.
We do welcome applciations from Hybrid or Remote Workers, as we do have a UK Wide Mortgage Business. Its just preference that our mortgage administration jobs are head office based.
Both, we are open to good applicants and want the right people first and foremost.
Distribution of case load, checking anything urgent or time-sensitive from one of your customers. Then packaging applications, updating clients, chasing lenders/solicitors, clearing requirements and keeping the CRM system up to date: all to move cases to completion without drama.
No: this is a mortgage admin role. CeMAP helps you understand advice context, but it is not a requirement of this role.
In house CRM systems and many ancillary platforms, lender portals, secure document systems and internal checklists.
Standard office hours (full-time) with part-time options. We will discuss your preferred pattern at interview but ultimately mortgage admin jobs just need to mirror a standard working week as we work alongside lenders and solicitors who tend to open between 09.00-17.00 Monday to Friday.
Yes. Clear onboarding, process training and development pathways. We welcome applicants who want to go on and do CeMap, or if you already have CeMap, this is a good foot in the door.
Competitive and aligned to experience. We willl confirm your package during the interview process.
Initial call with our Sales Manager (15 minutes) followed by an Interview in the office or on teams. Sometimes the company leadership likes to have a call with the applicant too.
Yes, you must have valid right-to-work documentation for the UK.
Yes, free on-site parking.
English does not have to be your first language, and we welcome all nationalities, but you must be able to conduct telephone calls and understand documentation without causing delay to our customers.
Mortgage Administrator Jobs – A Message from Our CEO
Why not join us on our journey here at The Mortgage Broker?
Sam Kirtikar, CEO.
Our top priority is our customers and our people, and that is reflected in our reviews online.
Mortgage administration is a highly rewarding role as ourbroker support team get to see our customers through to completion during a very stressful, but exciting time in their lives. By offering that supporting hand, and guidance through the journey, the team play a critical role in ensuring our customers aspirations and home goals can be achieved. Our aim is to help our customers achieve their financial goals and at the same time to take the stress out of the experience.
So What Are You Waiting For?
If you are looking for mortgage admin jobs in a friendly team, relaxed environment then get in touch with The Mortgage Broker today.